Frequently Asked Questions
Please review our FAQ before sending an email. Your answer may be available here.
How do I access the summit?
When you purchased your summit package, the website generated an account for you with the email you provided to us. An automated email was then sent to your email with a link to set up a password (this could have been sent to your spam/junk folder). You can access the summit by clicking on the “Log In/My Account” link in the navigation bar and logging in with your email and password.
How do I reset my password?
You can reset your password by clicking the “Log In/My Account” link in the navigation bar and then clicking on the “Forgot Password” link below the login button. The website will then ask you to enter in your email. You will receive an automated email with a link to reset your password (please note this email commonly goes to your spam/junk folder).
How do I update my summit package?
How do I watch the summit sessions?
The summit airs July 19-23, 2021. Until then, you may not see much activity in your account. Please check your account and email frequently for updates.
Once the summit airs, however, you can log in to your summit account and click on the 2021 Members Area button. In the members area you will see an additional red navigation bar that displays the topic for each day. Click on the day you want to watch, then click on the presentation you want to watch to see the speaker’s presentation, bio, and any promotional offerings.
2020 VIP Pass holders can log in to their account and hover over the “2020 Sessions” link in the navigation menu to view sessions from 2020. This will display the days that are available to watch. Click on the day you want to watch, then click on the presentation you want to watch to see the speaker’s bio, presentation, and any promotional offerings.